Accounting and Billing

What are your Terms & Conditions?
Travelers are required to read our Terms and Conditions in full and to complete, sign and return our Application, Waiver and Release of Liability.

How much is the deposit? When is it due?
The deposit is $1,000 per person and must be received to begin confirmation of an itinerary. Payment of your deposit indicates agreement to our Terms and Conditions and agreement to complete, sign and return our Application, Waiver and Release of Liability.

Is the deposit refundable?
• On Custom Journeys the deposit is not refundable. If canceling prior to 60 days out from the departure date, the deposit can be applied to a future trip.
• On Small Group Trips $500 is refundable prior to 60 days out from the departure date.

What happens if I have to cancel my trip?
For all Custom Journeys:
• From time of confirmation until 60 days before departure – cancellation fee is limited to your deposit or 25% of all land cost, which ever is greater.
• From 31 to 59 days prior to departure – cancellation fee is limited to your deposit or 50% of all land cost, which ever is greater.
• Less than 30 days prior to departure – all amounts paid are non-refundable.

For all scheduled Small Group Trips:
• From time of confirmation until 60 days before departure – if postponing, 100% of your deposit may be transferred to another Asia Transpacific Journeys Small Group Trip. If canceling, the cancellation fee is $500, and the balance of your deposit is refunded.
• From 31 to 59 days prior to departure 50% of land cost of Asia Transpacific Journeys scheduled Small Group Trip is non-refundable.
• Less than 30 days prior to departure – all amounts paid for Asia Transpacific Journeys scheduled Small Group Trips are non-refundable.

When is my final payment due?
Final payment is due 60 days prior to departure.

I want to earn frequent flyer miles. Do you take all credit cards?
We accept Visa, MasterCard and American Express.

What is the Journeyer Club? How do I receive the benefits?
Once you have completed land travel booked through Asia Transpacific Journeys, you will enjoy automatic membership in our Journeyer Club. These benefits and rewards are our way of saying thanks for choosing Asia Transpacific Journeys.
For complete details, visit our Journeyer Club information.